Sprint Store by Marshall Wireless

Part Time Sales assistant


Wood River, IL


Part Time

Position Title:    Part time Retail Sales Assistant                     


The Sales Assistant is responsible for helping provide the overall guest experience which includes developing professional solutions for our customer’s wireless needs.  Part time Sales Assistants accomplish this by providing help to the sales associates and managers of the retail store during peak selling hours.  Sales assistants need to learn all of the products and procedures of activating phones and transferring all phone information from one phone to the other.  And will be available to work evening and weekend hours.  Perfect candidates will be college students, or High school seniors.

Essential Functions:

  • Greet all customers in a professional, friendly, and timely manner, including answering phones and directing customer inquiries.
  • Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the retail store location.
  • Maintain integrity of store operating procedures to include: opening, closing, inventory, point-of-sale paperwork/record keeping, and cash management, and maintaining store standards/appearance in merchandising, backroom, restrooms and work area.
  • Helping the store meet sales quotas while also maintaining high customer service scores.  Requires satisfactory completion of Sprint new hire sales training.  
  • Must continually strive to reach the next level in personal goals (Sales associate).
  • Must be reliable and have reliable transportation. 
  • Ensure the “best retail experience” model is being achieved. 
  • Help in Handling daily store operations such as opening/closing
  • Continuously be available to step in and help with store functions without having to be asked.  
  • Fully and accurately record all time worked each day utilizing the Company’s Time & Labor System (clocking in and out).
  • Adhere to the store schedule.  
  • Stay up-to-date on all industry information and technology.
  • Attend all scheduled meeting and training sessions.  
  • Assist in other tasks, duties or projects as assigned by management.

Qualifications / Basic Job Requirements:

  • Must be able to stand, walk and bend for up to eight (8) hours.
  • Excellent organizational and problem solving skills.
  • Excellent interpersonal skills.
  • Professionalism.
  • A knack for technology and the ability to learn wireless quickly.
  • Strong verbal communication skills.
  • Energetic and positive attitude.
  • Availability in flexible scheduling; reliable transportation.
  • Working knowledge of PC Windows’s applications (Excel and Word) required.
  • High school diploma or general education degree (GED).
  • Knowledge of wireless communication preferred.
  • Previous retail sales experience and outstanding customer service skills preferred.

Physical and Mental Requirements:

These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Company may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.